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Q: How do I pay my rent each month?
A: Rent is due on the first of the month. Payments should be paid by EFT (Electronic Funds Transfer). We will supply you with the ACH (Automated Clearing House) enrollment form at your lease signing.
If a tenant elects Not to pay by EFT, and choose to pay by check or money order; there will be an additional processing fee of $25.00, due each month with the rent payment. Cash payments for rent cannot be accepted at any time.
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Q: Do I need to get Renter’s Insurance?
A: Yes, In accordance with the Tidewater Association of Realtors Residential Application and Lease provision's you are required to procure and maintain renter’s insurance. The required Personal Liability minimum is $300,000, and RE/MAX Alliance must also be listed as an " additional interest" on the policy.
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Q: Can I have a pet?
A: This varies by each property. All pets must be approved in writing by the Property Manager prior to allowing a pet on the premises. This includes pet sitting. Once approved, you will be required to pay a Non Refundable Pet Fee of $300 per pet, in certified funds.
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Q: What happens if I get accidentally get locked out of my home?
A: Property Managers will not facilitate access in the event of a lock out. If you lose your keys or accidentally get locked out of the property, you will need to contact a professional locksmith. Other than emergencies, you are not authorized to change or re-key any lock without written permission from your Property Manager. Should an emergency require the locks to be changed, it must be completed professionally and your Property Manager must be furnished a complete set of keys immediately.
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Q: Can I paint the walls a different color?
A: Making any changes to the property without permission is strictly prohibited and may be grounds for eviction. Please obtain prior written approval from the property manager, before making any changes to the property.
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Q: What if we notice something wrong with the property after moving in?
A: We provide an inspection report to you, on this form please note any discrepancies within five days of move in. Contact us via phone to schedule any urgent necessary repairs to the property.
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Q: Do you spray for bugs or is this my responsibility?
A: We will spray for bugs only within the first 30 days of your lease. After 30 days, pest control is the tenants responsibility.
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Q: If I decide to move out, how do I give notice?
A: Notice of your intent to move out must be given to us in writing, at least 60 days prior to the end of the lease term. If your notice is not received on time, then your lease automatically renews for an additional lease period.
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Q: What if I want to end my lease earlier?
A: In order to re-rent the property, there will be additional administrative costs and advertising expenses. These costs are what fall under the Assignment Fee. You are responsible for paying that fee upfront prior to placing the house back on the market to help offset the additional costs. In addition, you will be responsible for reimbursement to the owner for the Finders Fee commission charges once a new tenant has been secured, as well as reimbursement to the owner for the cost of the smoke detector re-certification. You are legally obligated under the terms of your lease for paying the monthly rent, keeping all utilities on, and maintaining the property through the end of your lease or until a new tenant is secured and the new lease starts.
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Q: What happens if I get military orders?
A: Tenants who qualify to terminate a rental agreement under the Military Clause, must give us a written notice of termination. The effective termination date will be not earlier than 30 days after the first date on which the next rental payment is due and payable, after the date on which the written notice is given. (example: Written notice is given on March 10th, the next rental payment is April 1st, so the earliest effective date will be April 30th.) In addition, the termination date shall be no more than 60 days prior to the date of departure necessary to comply with the official orders or any supplemental instructions for interim training or duty prior to the transfer. Prior to the termination date, the tenant must furnish the landlord with a copy of the official notification of orders.
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Q: I want to move, but my roommate wants to stay can I add somebody else to the lease?
A: All new tenants are subject to the same application procedure. They must complete a rental application, pay the application fee, and have a credit check run, to be considered for approval by the owner and property manager. This procedure must take place before they can move in or be added to the lease.
